Light meaning and fix
Canon MG3620 Alarm Lamp Flashes Three Times
On the Canon MG3620, three orange Alarm lamp flashes mean paper is jammed.
On the Canon MG3620, three orange Alarm lamp flashes mean paper is jammed.
What it means
The printer has detected a jam or obstruction in the paper path.
Device details
| Device type | Inkjet printer |
|---|---|
| Brand | Canon |
| Model | MG3620 |
| Light name | Alarm lamp |
| Light location | Operation panel |
| Color | Orange |
| Pattern | Three flashes |
| Severity | warning |
| Last verified | 2026-05-02 |
What to do first
Clear jammed paper carefully, then press the Black or Color button.
- Turn the printer off if needed to remove stuck paper safely.
- Check the paper output slot and paper feed area.
- Remove jammed paper slowly so it does not tear.
- Check for small paper scraps.
- Reload paper correctly.
- Press the Black or Color button and retry printing.
When this can be normal
This is not a normal printing state.
When to stop troubleshooting
Stop if paper cannot be removed safely or the same jam code returns repeatedly.
Parts or products that may help
Only replace parts when the light pattern and official guidance support it. Some lights indicate setup or software states, not broken hardware.
- No replacement part is recommended from this light pattern alone. Troubleshoot the device state first.
FAQ
What does three flashes mean?
Canon says three orange flashes mean paper is jammed.
Should I pull hard on jammed paper?
No. Pull slowly to avoid tearing paper inside the printer.
Can tiny paper scraps cause this?
Yes. Small scraps can keep the jam error active.
This guide is based on: Canon MG3620 Flashing Lights.
Source type: official_support_page. Confidence: verified. Last verified: 2026-05-02.
Paper jams can be caused by scraps hidden inside the paper path.