Light meaning and fix
Canon MG3620 Alarm Lamp Flashes Twice: Meaning and Fix
On the Canon MG3620, two orange Alarm lamp flashes mean the machine is out of paper or paper is not feeding.
On the Canon MG3620, two orange Alarm lamp flashes mean the machine is out of paper or paper is not feeding.
What it means
The printer needs paper loaded correctly before the print job can continue.
Device details
| Device type | Inkjet printer |
|---|---|
| Brand | Canon |
| Model | MG3620 |
| Light name | Alarm lamp |
| Light location | Operation panel |
| Color | Orange |
| Pattern | Two flashes |
| Severity | warning |
| Last verified | 2026-05-02 |
What to do first
Reload paper correctly, then press the Black or Color button to continue.
- Remove and reload the paper stack.
- Make sure the paper is not curled, damp, or overloaded.
- Adjust the paper guides so they touch the paper lightly.
- Press the Black or Color button on the printer.
- Retry the print job.
- If paper still will not feed, check for small jams or roller issues.
When this can be normal
This is not a normal ready state.
When to stop troubleshooting
Stop if the printer keeps failing to feed paper after paper is loaded correctly.
Parts or products that may help
Only replace parts when the light pattern and official guidance support it. Some lights indicate setup or software states, not broken hardware.
- Plain printer paper: Incorrect, curled, damp, or poorly loaded paper can prevent feeding.
FAQ
What does two flashes mean on Canon MG3620?
Canon says two flashes mean the machine is out of paper or paper is not feeding.
Is this an ink problem?
No. Two flashes are a paper-feed condition.
What button clears it?
Canon says to reload paper and press the Black or Color button.
This guide is based on: Canon MG3620 Flashing Lights.
Source type: official_support_page. Confidence: verified. Last verified: 2026-05-02.
Canon flash counts are model-specific.