Light meaning and fix
Epson L396 Ink and Paper Lights Flashing
On the Epson L396, the ink and paper lights flashing can mean an ink pad is nearing or at the end of its service life.
On the Epson L396, the ink and paper lights flashing can mean an ink pad is nearing or at the end of its service life.
What it means
The printer is warning about an internal maintenance condition related to ink pads.
Device details
| Device type | EcoTank printer |
|---|---|
| Brand | Epson |
| Model | L396 |
| Light name | Ink light and paper light |
| Light location | Printer control panel |
| Color | Orange/status lights |
| Pattern | Both flashing |
| Severity | warning |
| Last verified | 2026-05-02 |
What to do first
Follow the computer message if one appears, and contact Epson support for ink pad service.
- Check the message on your computer or printer software.
- If a message allows continuing, follow Epson's instructions.
- Do not ignore repeated ink pad warnings.
- Contact Epson support for service guidance.
- Avoid trying to bypass service warnings without understanding the risk.
- Back up any urgent print needs with another printer if service is required.
When this can be normal
This is not a normal ready state.
When to stop troubleshooting
Stop and contact Epson support if the ink pad warning remains or the printer refuses to continue.
Parts or products that may help
Only replace parts when the light pattern and official guidance support it. Some lights indicate setup or software states, not broken hardware.
- No replacement part is recommended from this light pattern alone. Troubleshoot the device state first.
FAQ
What do flashing ink and paper lights mean on Epson L396?
Epson says this can mean an ink pad is nearing or at the end of its service life.
Can I keep printing?
Only if Epson's message allows it. The warning continues until service is handled.
Should I contact Epson?
Yes. Epson says to contact support for this condition.
This guide is based on: Epson L396 Product Light Status.
Source type: official_support_page. Confidence: verified. Last verified: 2026-05-02.
Ink pad service should be handled according to Epson support guidance.