Light meaning and fix
Alarm.com ADC-VDB770 Solid Red Light: Meaning and Fix
On the Alarm.com ADC-VDB770, a solid red LED means there is no local or internet connection.
On the Alarm.com ADC-VDB770, a solid red LED means there is no local or internet connection.
What it means
The doorbell is powered but not connected locally or to the internet.
Device details
| Device type | Video doorbell |
|---|---|
| Brand | Alarm.com |
| Model | ADC-VDB770 |
| Light name | Status LED |
| Light location | Doorbell status light |
| Color | Red |
| Pattern | Solid |
| Severity | warning |
| Last verified | 2026-05-02 |
What to do first
Check Wi-Fi, router status, and service-provider setup.
- Check whether your Wi-Fi network is online.
- Move the doorbell closer to the router if possible.
- Restart the router if other devices are offline.
- Restart doorbell setup if needed.
- Check the Alarm.com app or provider instructions.
- Contact your Alarm.com service provider if it remains solid red.
When this can be normal
This is not the normal connected state.
When to stop troubleshooting
Stop and contact your service provider if network checks do not clear the red light.
Parts or products that may help
Only replace parts when the light pattern and official guidance support it. Some lights indicate setup or software states, not broken hardware.
- No replacement part is recommended from this light pattern alone. Troubleshoot the device state first.
FAQ
What does solid red mean on ADC-VDB770?
Alarm.com says no local or internet connection.
Is it powered?
A solid red LED means the device is on but not connected.
Who should I contact?
Contact your Alarm.com service provider if network checks do not fix it.
This guide is based on: Alarm.com ADC-VDB770 LED Meanings.
Source type: official_support_page. Confidence: verified. Last verified: 2026-05-02.
Alarm.com setup can depend on provider account configuration.